Having successfully owned a vacation rental management company in Carolina Beach, NC for over 20 years takes a great deal of dedication, hard work, and expertise. For Pleasure Island Properties, it is essential that we have a deep understanding of the local real estate market, the vacation rental industry, and the unique needs and expectations of both homeowners and renters. Additionally, it is important that PIP has a passion for providing exceptional customer service and a commitment to maintaining the highest standards of quality and professionalism.

For the homeowner, a successful vacation rental management company must offer a comprehensive range of services designed to maximize the return on investment for their property. This includes everything from marketing and advertising to property management and maintenance. PIP works closely with the homeowner to develop a customized strategy that meets their specific goals and objectives, while also ensuring that the property is well-maintained and in excellent condition.

For the renter, a successful vacation rental management company must provide an exceptional vacation experience that exceeds their expectations. This includes everything from finding the perfect property to providing helpful recommendations for local attractions and amenities. PIP is responsive to the needs and concerns of the renter, and goes above and beyond to ensure that they have a memorable and enjoyable vacation. With a commitment to quality, professionalism, and customer service, PIP can provide a successful vacation rental management company that ensures value for both homeowners and renters alike.

Meet The Team

Kristen is the General Manager of Pleasure Island Properties, located in Carolina Beach, North Carolina. She has over 10 years of experience in the vacation rental industry and is passionate about providing her clients with the best possible experience.  

She is an expert in building and maintaining relationships with both property owners and guests. She is known for her responsiveness, attention to detail, and commitment to providing excellent customer service. She is passionate about her work at PIP because she loves helping people create lasting memories. She knows that a vacation rental is more than just a place to stay – it is a home away from home. That is why she is so committed to providing her clients with a clean, comfortable, and well-maintained property.  

She also loves the challenge of her job. Every day is different, and she never knows what to expect. She enjoys working with a variety of people and solving problems on the fly.  

Kristen is a valuable asset to PIP and her clients. She is a highly skilled and experienced professional who is dedicated to providing the best possible service. She is a passionate advocate for her clients, and always goes the extra mile to ensure that their needs are met.

Jim Kitts is the President of Pleasure Island Properties.  He has over 20 years of experience in the vacation rental industry and is known for his expertise in generating and maximizing revenue for homeowners.  

Jim is a skilled property evaluator and revenue manager. His knowledge of the local market is second to none. He uses this knowledge and experience to help homeowners set the right rental rates and market their properties to the right audience. He also works closely with homeowners to ensure that their properties are well-maintained and in good condition for guests.  

In addition to his revenue management skills, Jim is also a people person. He is known for his availability and responsiveness to both homeowners and guests. He is always willing to do what it takes to ensure that everyone has a positive experience. He also makes time to meet with guests throughout the week to get their feedback and ensure that they are having a positive experience.  

He loves his job and the vacation rental industry. He enjoys assisting homeowners in reaching their investment goals and helping guests have a memorable vacation experience. He is also passionate about the beaches of Pleasure Island and loves living and working in his community. He loves volunteering his time in various community interests.   

In his free time, you can find Jim surfing and spending time with his family. You may see him driving around with his beloved pups, Shirley, Cubbie, and Bo.

Jennifer is a highly experienced and respected property manager in the North Carolina vacation rental market. She has over 20 years of experience in the industry and is well-versed in all aspects of property management, including trust accounting, landlord-tenant laws, and property management laws.  Jennifer also has a strong passion for and dedication to her local community, often volunteering her time and resources.  

She is the Vice President of Pleasure Island Properties and helps oversee the staff with their needs, assisting them in marketing, leasing, and maintaining the company’s portfolio of vacation rental properties. She is a strong advocate for her clients and is committed to providing them with the highest level of service.   

Jennifer is also a licensed broker in charge in North Carolina. This means that she is responsible for ensuring that her company complies with all applicable laws and regulations. She is also responsible for overseeing the trust accounting process and ensuring that all homeowner funds are handled properly. Jennifer has established herself as a trusted and reliable partner for her clients.  

In her free time, she enjoys spending time with her family and her dogs Shirley, Cubbie, and Bo (the company mascots).  

Shirley, the regal mini dachshund, Cubbie, the energetic chiweenie, and Bo, the playful Australian Shepherd puppy, form an unforgettable trio of mascots at Pleasure Island Properties. Their diverse personalities and love for both humans and other animals make them the perfect ambassadors for the office. From Shirley’s calm demeanor to Cubbie’s enthusiastic spirit and Bo’s boundless energy, these three canine companions are sure to brighten the day of any visitor.