Terms and Conditions

Below you will find the terms and conditions for renting a vacation home with Pleasure Island Properties. Please review them before booking. If you have any questions, please do not hesitate to contact us or call us directly at (910) 319-1335.

Check-In Time: 4:00 pm Check-Out Time: 10:00 am.

Agent is acting for and represents the Owner/ Landlord. Rental monies may be disbursed to the homeowner within thirty (30) days of receipt. Therefore, no substitutions can be made. The balance of your rent is due thirty (30) days prior to your arrival. Reservations with unpaid balances within thirty (30) days of arrival may be subject to cancellation without refund. Unless advised otherwise, Agent may use the initial form of payment for auto charging of final payment within the due date period.

THIS IS A VACATION RENTAL AGREEMENT UNDER THE NC VACATION RENTAL ACT, N.C.G.S. 42A. THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF TENANTS. YOUR SIGNATURE ON THIS AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY AFTER RECEIPT OF THE AGREEMENT, IS EVIDENCE OF YOUR ACCEPTANCE OF THE AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY FOR A VACATION RENTAL.

Tenant is responsible for ensuring the Agent has received the required payments. Tenant agrees to pay a $35.00 processing fee for any check of Tenant or credit card payment of Tenant that may be returned by the financial institution due but not limited to insufficient funds or because Tenant did not have an account at the financial institution. This contract represents a real estate transaction and constitutes an agreement between the Tenant and Pleasure Island Properties as Agent, to rent the premises described in this agreement. Agent shall conduct all brokerage activities in regard to this agreement without respect to the race, color, religion, sex, national origin, handicap, or familial status of any party or prospective party to this agreement.

1. LIABILITY. Tenant understands that the accommodation is a privately owned dwelling with the Homeownerā€™s furnishings, and neither the Agent nor the Homeowner shall be responsible for providing any additional furnishings or equipment. If the air conditioning system or other appliances become inoperable, Agent will exert efforts to have them serviced. However, Agent cannot guarantee the time required to accomplish repairs. TENANT ACKNOWLEDGES WAIVER OF LIABILITY, including but not limited to, hot tub, whirlpool, sauna, outdoor/ indoor pool (open seasonal/ call for dates), elevator herein after called special feature, if so equipped. The Tenant understands there are special risks that may be involved in using the special feature. In particular, but without limitation, the Tenant understands that there are potential risks that the special features may present dangers to children who are not carefully supervised, as well as the danger of any person using the special features for too long a time, has health problems, or is intoxicated and/or using any kind of drugs or medication, or uses the special feature if pregnant. The Tenant agrees to explain the risks of using the special feature to any guests he or she may have at the unit and to be fully and solely responsible for any accidents his guests may incur. The Tenant understands the risks discussed above and agrees that he will assume all responsibility for himself and his guests for the consequences of those risks. Tenant agrees to waive any claim whatsoever against Landlord or Agent for accidents or claims arising from use of special feature. The Tenant agrees to indemnify Landlord and/ or Agent for any claims made by Tenantā€™s guests arising from Tenantā€™s guestā€™s use of the special feature. The Tenant also understands and agrees that he is responsible and liable and will pay Agent upon request for any damages that
occur to the special feature and its support equipment through his or his guestā€™s misuse and/ or negligence, for
example, but not limited to, damaging the hot tub cover and/ or pool liner, or allowing the water level to become too low or causing water to overflow inside the unit. INDEMNIFICATION AND HOLD HARMLESS. Tenant agrees to indemnify and hold harmless the Owner and Agent for any injuries, liabilities, theft, damage cost or expense
whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Tenant use and occupancy of the Premises and its amenities.

2. Tenant understands that the condition, as well as the furnishings, will vary in each home according to the Homeownerā€™s taste. All properties or units are equipped for housekeeping with dishes, cookware, silverware and
glasses. Locked areas such as the Homeownerā€™s personal storage areas are exempt from this Lease and are off
limits to Tenant. Entry into these areas is prohibited and can result in charges to Tenant. Tenant is responsible for
all internet activity, where applicable, and agrees that no illegal copyrighted materials may be downloaded. Tenant understands that no refunds will be given for Internet connectivity issues or lack of service. Tenant is not allowed to upgrade any utility services or order/stream movies on the owner’s account. Tenant is not allowed to upgrade or make any changes to the ownerā€™s streaming services and devices. Any charges associated with such transactions will be billed to the tenant and their credit card charged.

3. Vacation homes are rented to RESPONSIBLE GROUPS only. NO HIGH SCHOOL OR COLLEGE GROUPS ARE PERMITTED, REGARDLESS OF AGE. Any group whose behavior creates a disruption or interferes with their neighborā€™s peaceful enjoyment of their property will not be allowed to stay, and no refund of rents will be made. Any group misrepresenting themselves may be denied occupancy and no refund of rents will be made. Any use of the premises for purposes other than family vacation must be pre-approved by the Agent/ Landlord.

4. It is agreed that Agent and their employees, for the purpose of clean-up and repair, may enter the premises at
10:00 a.m. on the day of departure and may remain on the premises until 6 p.m. on the day of arrival if necessary.
Agent will make every effort to have the leased property available by 4 p.m. Tenant acknowledges that Agentā€™s
representatives may need to access the property during the leased period for pest control, general repairs and/or
maintenance.

5. In the event that rented premises becomes uninhabitable prior to rental period, or in the event of an error in
reservation procedure or change in the Homeownership precludes occupancy by Tenant, Agent reserves right to
effect appropriate corrective action without loss to Agent. Liability to Agent/Landlord is limited to rental monies paid by Tenant. Notification of such corrective action will be provided to Tenant at the earliest possible time.
FORECLOSURE: If Agent becomes aware of any foreclosure proceedings, Agent will notify Tenant. In the event of
a monetary loss to Tenant, Tenant understands that their sole recourse is with the Homeowner of the rented
property. Tenant agrees Agent cannot be held responsible for funds lost due to a voluntary or involuntary transfer of property ownership.

6. HURRICANE REFUNDS – Pursuant to Senate Bill 974, G.S. 42A-40, there are no refunds due to inclement weather including hurricanes. TRIP CANCELLATION and INTERRUPTION INSURANCE IS AVAILABLE TO PURCHASE. Trip insurance is nonrefundable. This insurance will cover many cancellations/interruptions including natural disasters.  Please see plan details at  https://pleasureislandproperties.rentalguardian.com/. Tenant understands that per N.C.G.S 42A, if Tenant declines travel insurance, Tenant has waived the right to a refund in the event of a mandatory hurricane evacuation or any other natural disaster. 

7. ACCOMMODATIONS CAPACITY – The advertised bedding includes adults and children and must be strictly observed. Exceeding this occupancy is grounds for eviction without refund. Maximum occupancy in homes served by an on-site septic system is limited to two persons per bedroom. SPECIAL EVENTS (i.e. wedding, receptions, rehearsal dinner, etc .), are NOT allowed at any property. If such an event is not disclosed, Tenant may be subject to additional fees or eviction. Occupancy shall not exceed the amount allowed by law.

8. PETS – No pets are allowed in any rental home, except where noted “Pets Allowed” . The term “Pets” refers to dogs only and are limited to two (2) domestic, housebroken dogs, unless otherwise restricted by individual homes. Pet fees vary by house. If pets are discovered in a home not allowing pets, Tenant may be evicted immediately with no refunds. Pet damages will be charged to the Tenant. See our website for details on pet allowances/laws in our area and on the beach.

9. Tenant understands that he may not sublet or assign this Agreement. Tenant agrees that he will not use, nor permit the use of the premises for any unlawful or disorderly purposes, nor commit or permit a nuisance to be committed therein. NO FIREARMS, EXPLOSIVES OR FIREWORKS PERMITTED ON ANY LEASED PROPERTY.

10. All taxes are subject to change and will be collected in accordance with North Carolina law.

11. BEACH NOURISHMENT: Some oceanfront areas may be part of beach nourishment projects. Projects are planned by individual towns and are weather dependent, therefore, schedules cannot be set or confirmed in advance. Tenant may be subject to inconvenience during these projects. No refunds will be given.

12. Tenant understands that if the Tenant or any member or members of his party violate any of the conditions or agreements in this contract, Agent may terminate this agreement and enter the premises. If Tenant is in violation of this agreement, contract will be terminated without refund. If a court of competent jurisdiction finds any portion of this Lease invalid, such decision shall have no effect on the remainder of this Lease. The court of jurisdiction is New Hanover County.

13. If Tenant refuses to depart from the premises on the date indicated on this Agreement, Tenant will be charged rent of $500 per day in addition to any legal costs necessary to evict Tenant. Tenant is aware that expedited eviction pursuant to GS 42A- 24 is allowed.

14. Non-returned or missing keys/parking passes and or fobs will incur a $100.00 fee per key and/ or a $150.00 fee per entry/ pass card. In the event of renter lockouts there will be a $50.00 charge for the delivery of an entry key. Tenant is responsible for using parking passes where needed. Agent is Not responsible in the event Tenant is towed.

15. Nothing herein shall limit any direct charges to Tenant or prohibit Agent from obtaining additional income from any added services including but not limited to trip insurance, cleaning, linen, administrative, maintenance, and pet fees, etc.

16. The tenant understands and agrees that all funds will be placed in an interest-bearing trust account with Bank of America located at 122 Harper Ave Carolina Beach, NC, on which the interest shall accrue to the benefit of Pleasure Island Properties, Inc.

17. The Tenant has read and agrees to abide by the terms, rules and regulations of this agreement set forth and by signing below accepts this lease Agreement in its entirety.

18. Attorney fees and Litigation: Any dispute relating to this Vacation Rental Agreement will be litigated only in The General Court of Justice for the State of North Carolina and only in New Hanover County. This agreement will be governed by the law of the State of North Carolina. The prevailing party in any matter which is litigated in the court system will be entitled to recover reasonable attorney fees.

19. Smoking is prohibited at all properties managed by Pleasure Island Properties.

20. CANCELLATIONS / TRANSFERS: CANCELLATION MUST BE SUBMITTED TO PLEASURE ISLAND PROPERTIES IN WRITING. In the event of cancellation, no refund of rents paid will be made unless the same time period is re-rented and confirmed. If the same time period is re-rented at the same rate as the original lease of the original Tenant, all monies paid are refunded less Travel Insurance if purchased, and an additional $150.00 Cancellation Fee. However, if the rental rate is negotiated to a lower rate or rented for a lesser time period, the original Tenant will only be refunded the lower (or lesser) rental amount less Travel Insurance if purchased, and an additional $150.00 Cancellation Fee as owners are to receive the full amount of the original lease. PIP will make every effort to re-rent the property at the full amount.